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What can I do if I experience technical difficulties while playing on PC? If your system does not meet the requirements, this will most likely be the cause for any performance issues, black screens or crashes on launch you may be experiencing. Run the game with administrator rights. Epic Games Launcher problem. I have already tried all the fixes mentioned on your troubleshoot site but no use. Rafay117 Mar 03 '15 at 05:43 PM. (Mac) Epic Launcher 'Error! No version information recieved. Epic games launcher starting but not doing anything. The Action Building game where you team up with other players to build massive forts and battle against hordes of monsters, all while crafting and looting in giant worlds where no two games are ever the same.

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Aug 14, 2013  Games designed for DOS or even just earlier versions of Windows may not work properly on modern versions of Windows without some tweaking. We’ll walk you through the basic things you need to know when trying to troubleshoot games — much of this applies even if you’re purchasing old games from Steam. 4 days ago  ‘Phoenix Point’ is a strategy video game developed by ‘Snapshot Games.’ This game has released in late 2019 for Mac OS and Windows OS. It arrives at XBOX and Play Station in 2020. This game projected to be the devout descendant of the X-COM series, which has been created in the 1990s by that time head of Snapshot Games. For problems caused by your hardware or by specific software, we strongly recommend contacting the relevant manufacturer directly. Should the issues persist after completing the above steps, please get in touch, attaching DxDiag and MSInfo reports to your support case.

Shawn quickly finds that his gifts, although formidable, don't exactly keep him out of trouble. Game DescriptionBased on the hit USA TV show, Shawn Spencer is a private detective who has an almost supernatural gift for crime-solving – so much so that the local police department hires him as their Psychic Advisor. Pysch game for mac.

If you encounter issues trying to run a game on your PC, please try the below steps in the order listed:
• Check if your setup meets the game's system requirements.
To find the requirements for your game:

• Select the How can we help? search bar on our front page.
• Find your game in the All Games drop-down.
• Enter system requirements into the search field.
• Open the relevant support article and compare the listed requirements to your system's specifications.

If your system does not meet the requirements, this will most likely be the cause for any performance issues, black screens or crashes on launch you may be experiencing.
• Run the game with administrator rights.
• Update your video card drivers.
If your issue is related to graphical performance, try a clean installation of your graphics drivers:
• Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

• Disable background applications.
• Make sure your operating system is up to date.
• Reinstall Uplay.
• Reinstall supporting software.

For problems caused by your hardware or by specific software, we strongly recommend contacting the relevant manufacturer directly.

Should the issues persist after completing the above steps, please get in touch, attaching DxDiag and MSInfo reports to your support case.

Epic Games Launcher debug logs

To help troubleshoot when problems occur with the Epic Games launcher, members of the Player Support team will often ask for your launcher debug logs. Please note that while these logs are very similar to the default logs that are automatically generated by the launcher, and even appear in the same directory, they are not the same. Debug logs include some extra information that is often critical to diagnosing issues. To generate your debug logs, follow the steps below.

Method 1: From Inside the Launcher

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This method assumes you are able to open the launcher and navigate to the main window. If you are not able to open the launcher, use Method 2 for PC or Method 3 for Mac.
    • If you are unable to sign in, you can click Go Offline to access the main window.
  2. Select Enable debug logging a pop-up will appear and select Enable Now unless your issue occurs at launch then select Restart.
  3. Reproduce the issue you’re experiencing while the debug logging is on.
  4. After reproducing your issue, go back to Settings and select Show Logs
  5. Close the launcher.

Method 2: From Outside the Launcher on PC

  1. Right-Click on the Epic Games Launcher desktop shortcut.
  2. Select the Shortcut tab.
  3. Add -debuglogging to the end of the file path in the target field.
    • Make sure there is a space between the file path and the dash.
  4. Open the launcher by double-clicking your desktop shortcut.
  5. Reproduce your issue, then close the launcher.
  6. After you have closed the launcher, remove the -debuglogging command from the target field.
  7. Navigate to your log files. They should be in the following location: C:Users[YourUserNameHere]AppDataLocalEpicGamesLauncherSavedLogs
    • The AppData folder is hidden by default. If you are unable to see it, please use this Microsoft support article to view hidden folders.

Method 3: From Outside the Launcher on Mac

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  1. Open a terminal and enter the following line: open /Applications/Epic Games Launcher.app --args -debuglogging
  2. This will start the launcher. Allow it to run normally until your issue has been reproduced.
  3. Once you have reproduced the issue, close the launcher.
  4. In your terminal, enter the following line: open /Users/[YourUserNameHere]/Library/Logs/Unreal Engine/EpicGamesLauncher
  5. In the resulting window, right click on the EpicGamesLauncher folder and choose Compress 'EpicGamesLauncher'

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Once you have your logs generated attach them to your support ticket if you have one and we’ll be happy to help you further.
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